Breakout 11: Experian: Email Intelligence: Connecting Credit Risk and Fraud Across the Customer Lifecycle

04:00 PM - Monday, September 14
Anishnaabe A

Credit risk and fraud are increasingly interconnected, yet they are often managed at different points across the customer lifecycle. This session will explore how email-centric identity, reachability, and engagement signals can enhance prospecting and prescreen strategies, strengthen application decisions, detect potential fraud, maintain accurate customer records, and improve right-party contact throughout servicing and collections. Attendees will gain practical insights to enhance portfolio quality, increase operational efficiency, elevate the customer experience, and reduce losses without replacing their existing risk infrastructure.

Speakers

Tischa Agnessi

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Tischa Agnessi
Consultant, Fraud Prevention and Identity Management, Experian

Tischa Agnessi is a Fraud Solutions Consultant at Experian with nearly 30 years of experience in financial services, risk management, and data-driven technology solutions. She has partnered with banks, credit unions, and fintech organizations across North America to develop fraud prevention, identity verification, and risk mitigation strategies that balance security, customer experience, and business growth.

In her role at Experian, Tischa works closely with financial institutions to address emerging fraud challenges, evaluate innovative technologies, and implement solutions that strengthen fraud defenses while supporting digital transformation initiatives. She is passionate about helping organizations translate complex fraud and identity risks into practical, actionable strategies that drive measurable results.