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Breakout 5: Equifax: Consumer Credit Fraud: AI Powered Approach to Credit Risk Mitigation

11:25 AM - Monday, September 14
Anishnaabe A

Discover the often-overlooked financial and strategic costs of hidden fraud in consumer credit. This presentation offers an AI-powered blueprint for detecting and neutralizing these unseen threats, which evade traditional detection methods and accumulate risk throughout the credit lifecycle. We will provide practical, data-driven solutions for building stronger defense mechanisms in adjudication, optimizing portfolio health through proactive account management, and enhancing efficiency in debt collection strategies. Attendees will learn how to transition from reactive fraud detection to a predictive, AI-driven mitigation framework.

Speakers

Shiva Kondapalli

Shiva Kondapalli

Senior Consultant, Risk Analytics, Equifax

With over 13 years of international experience in analytics consulting and sales, Shiva serves as a Risk Analytics Consultant at Equifax. He specializes in the financial services industry, collaborating with leadership at banks, collection agencies, and monolines to enhance profitability and top-line revenue. By utilizing extensive cross-geographic insights, Shiva develops client-centric go-to-market (GTM) strategies.

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The Conference is very well organized with a good mix of industry knowledge sharing and networking opportunities. The Economics Update session presented by Craig Alexander from Conference Board of Canada was amazing and it's probably the best Economics Update I've ever heard.

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The CSRSA conference is one of the most relevant training opportunities for members of our team. The annual conference that is held in Southern Ontario attracts people from around the globe for 2 days of breakout and general sessions presented by industry members and sponsors of the organization.

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Very well organized conference with a good mix of fun activities and an informative line up of speakers. There were ample opportunities to network, and I got good insights on trends in the industry.

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The conference impressed me with its friendly digital capability to have all the session schedules, session brief introductions and speakers bios in one place through the mobile app.

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The collaborative nature of the CSRSA makes this event one of the open and honest forums around as its members are committed to the advancement of the industry through knowledge sharing and collaboration.

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An inspiring session I found was Understanding Dynamics in the Payment Hierarchy, talking about which debt obligation would be paid by consumers first when they faced financial difficulties.

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